- You can CHECK IN at Thorpe Shark Cabins from 15:00 on your check-in day.
- If you are arriving after the Theme Park has closed, you will be required to head through the orange gate located to the right of the turnstiles for out-of-hours access to the hotel.
- CHECK OUT from Thorpe Shark Cabins is by 10:00 on your check-out day.
- Thorpe Shark Cabins cannot store your luggage before check-in. Please leave your luggage in your car, taking your valuables with you. If you are arriving at the Thorpe Shark Cabins by public transport, please speak to the Reception team on arrival for assistance.
- All bags/luggage may be subject to a search by our security team upon entry to the Resort.
- No alcohol is permitted on site.
- If you are staying at one of our local nearby hotels please check your confirmation for check-in/out times.
Arriving at the Resort:
Pre-authorisation of your card:
- Please note that upon check-in to the Thorpe Shark Cabins, you may be required to provide a credit/debit card for a pre-authorisation against your room. Unfortunately, we are unable to accept Apple Pay or Android Pay for this process.
- A set amount will be held, and if not used, will be released back into your account within 5-10 working days.
- If you are staying at one of our nearby hotels, a pre-authorisation may be requested by the hotel.
Guests are advised to store luggage in the boot of their cars prior to checking in and after checking out. Should you be travelling to the Resort by public transport, please speak to a member of the Reception team at your accommodation for assistance.