Booking Confirmation:
You will receive a booking confirmation shortly after making payment for your Short Break. This will arrive within one hour at the e-mail address given at the time of booking.
Tickets, Passes & Vouchers
You will receive your E-tickets including; hotel check-in voucher, tickets for the Theme Park (if you have Theme Park tickets included in your short break) and any additional upgrades you have selected, within 60 minutes of making the payment of your Short Break. We will send you a new confirmation email when they are ready to download.
I haven't received my Tickets & Passes, what do I need to do?
You can access your vouchers, tickets and passes via Manage My Booking within 60 minutes of making payment for your Short Break.
Important Information:
- You won't need to bring any paperwork along with you to check-in you can simply show your confirmation on your mobile phone. If you have Theme Park tickets included in your package, these can be scanned from a mobile device.
- We ask all our guests to download their E-tickets before arriving at the park to ensure a swift entrance.