I have some unused tickets left over from my visit. Can I use them another time? Tickets purchased in advance must be used on the day selected. Unfortunately we cannot re-validate or refund tickets not used. Related articles Can I change the date of my booking? Can I contact you via Live Chat? Can I get a refund for my pre-booked tickets? Can I change the date of the free tickets I have claimed through The Sun Newspaper? Can I change the name on my booking?