I have some unused tickets left over from my visit, can I use them another time? Tickets purchased in advance must be used on the day selected. Unfortunately, we cannot re-validate or refund tickets not used. Related articles Can I change the date of my booking? Can I get a refund for my pre-booked tickets? Can I contact you via Live Chat? Can I change the date of the free tickets I have claimed through The Sun Newspaper? How can I contact you?