Tickets are purchased on a non-refundable and non-transferable basis, as per our terms and conditions.
We understand that due to some circumstances, you may be required to change the date of your visit to us. Therefore to change the date of your booking, please complete a form here and a member of the support team will be in contact.
*Please note there will be a £5 charge per ticket to change the date. On special events this fee may be more. To re-validate to a FRIGHT NIGHTS date the charge will be £20 per ticket.