I have two paid bookings - What should I do? If you have two booking confirmations and two reference numbers, please complete a form here and a member of our team will investigate and contact you to resolve. Related articles Can I get a refund for my pre-booked tickets? I'm having issues booking online - What should I do? Can I have E-Tickets instead if my order states Collect at Attraction? Will Loggers Leap be re-opening? What are the THORPE PARK Resort Annual/Season Pass terms and conditions?