Articles in this section
- I haven't received barcoded tickets for my Annual/Merlin Pass reservation, what do I do?
- Can I have E-Tickets instead if my order states Collect at Attraction?
- Can I buy tickets on the day?
- I'm having issues booking online - What should I do?
- I have two paid bookings, what should I do?
- Why has my payment failed?
- My online booking failed part way through and it looks like I've been charged - what should I do?
- Can I change the date of my booking?
- I have some unused tickets left over from my visit, can I use them another time?
- Can I get a refund for my pre-booked tickets?