I have two paid bookings, what should I do? If you have two booking confirmations with two different reference numbers, please contact us via Live Chat or complete a form here and a member of our team will assist further. Related articles Can I contact you via Live Chat? Can I get a refund for my pre-booked tickets? I'm having issues booking online - What should I do? I've lost/forgotten my tickets - What should I do? Can I change the date of my booking?