In accordance with the Terms & Conditions of the Sun Newspaper offer, tickets from the Sun Newspaper promotion are only valid for the date printed on them, and cannot be exchanged for an alternative date.
Articles in this section
- I haven't received barcoded tickets for my Annual/Merlin Pass reservation, what do I do?
- Can I have E-Tickets instead if my order states Collect at Attraction?
- Can I buy tickets on the day?
- I'm having issues booking online - What should I do?
- I have two paid bookings, what should I do?
- Why has my payment failed?
- My online booking failed part way through and it looks like I've been charged - what should I do?
- Can I change the date of my booking?
- I have some unused tickets left over from my visit, can I use them another time?
- Can I get a refund for my pre-booked tickets?