We know that you may have some questions before or after visiting us so we’ve developed our Help Centre. Simply use the search bar at the top of the page to find the answers to our most frequently asked questions
Drop us a Line
If you need to send us an email or ask a question you can use our Guest Contact Form here
Please note: Due to increased demand we currently have a 2 week response time.
You'll see this option available on our Help Centre when we have advisers available to chat – generally this is available between Monday - Friday 10am - 4pm.
Short Breaks and Hotel Stays
Looking to talk to us about a short break or hotel stay - please click here
Feedback on a visit or experience
If you would like to feedback on a visit or any part of your experience with THORPE PARK Resort, please click here to complete our Guest Feedback Form
Typically, we personally respond to emails within 7 days. To help us investigate fully, please ensure you provide us with proof of visit such as tickets or receipts
If you need to reach out to us by phone, you can call us on 01932 577 131*
Our lines are open Monday - Friday 10am - 4pm. Please note we cannot sell tickets on this number or handle hotel/short break queries.
School Bookings and Enquiries
If you need to reach out to us by phone, you can call us on 01932 577 130*
Our lines are open Monday - Friday 10am - 4pm
*calls are charged at local rate