We know that you may have some questions before or after visiting us so we’ve developed our Help Centre which you're seeing now! Simply use the search bar at the top of the page to find the answers to our most frequently asked questions.
Our advisors are available each day from 10:00am to 30 minutes before park close. Outside of this, the Thorpe Bot will be able to answer the simpler questions. To start speaking to Thorpe Bot, click on the orange Message Us button.
Short Breaks and Overnight Stays
Looking to talk to us about a short break or overnight stay - please click here
Please note we are unable to sell tickets but we can assist with Hotel bookings over the phone. Our team are contactable on 0330 236 8864 Monday-Sunday 9am till 5pm. Our team will be happy to help with any questions you may have.
Please have your booking reference ready so our team can assist you as quickly as possible.
Should you wish to provide feedback for your visit, please do complete our Guest Feedback Form.
Feedback on your experience
If you would like to feedback on a visit or any part of your experience with THORPE PARK Resort, please click here to complete our Guest Feedback Form
Typically, we personally respond to emails within 7 days. To help us investigate fully, please ensure you provide us with proof of visit such as order numbers or ticket receipts.
Please call 01932 577131
Phone lines are open Monday - Friday from 9:30am - 4:00pm
School Bookings and Enquiries
If you have a booking enquiry or want to make a provisional booking please visit our webpage here.
Drop us a Line
If you need to send us an email or ask a question you can use our Guest Contact Form here.