Guest Services (located in lower Dome, facing Depth Charge) are more than happy to help with the following:
Height Check: For smaller guests, a one-time height check is available. This will avoid you having to be checked at every attraction. We may assign a wristband for ease, but please note that the ultimate discretion remains with our rides team. See here for more info on height restrictions.
Parent Swap: If your children are under the height restriction but you still want to ride, try Parent Swap, where one parent queues on behalf of both.
Lost Property: Misplaced your property? It may have already been handed in to Guest Services so be sure to check, or to fill out a lost property form, so we can reunite you with your item, if it is found.
Children’s Wristbands: Place your phone number inside special wristbands so we can contact you if your group gets separated. Available from Guest Services or the Medical Centre.
Accessibility Information: Guests registered as disabled, please visit Guest Services to see how we can help you get the most out of your visit. We recommend reviewing our Accessibility page here prior to visiting.