Guest Services (located in lower Dome, facing Depth Charge) are more than happy to help with the following:
Height Check: For smaller guests, a one-time height check is available. This will avoid you having to be checked at every attraction.
Parent Swap: If your children are under the height restriction but you still want to ride, try Parent Swap, where one parent queues on behalf of both.
Lost Property: Misplaced your property? It may have already been handed in to Guest Services so be sure to check, or to fill out a lost property form, so we can reunite you with your item, if it is found.
Children’s Wristbands:Place your phone number inside special wristbands so we can contact you if your group gets separated. Available from Guest Services or the Medical Centre.
Disabled Access: Guests registered as disabled, please visit Guest Services to see how we can help you get the most out of your visit.