I have purchased a THORPE PARK Resort Season Pass, when will I receive it? Once purchased your pass will be sent via post and be with you within 3-5 working days. To buy your Season Pass now please visit HERE! Related articles When can I pick up my Merlin Annual Pass? How can I contact you? I have lost my THORPE PARK Annual or Season Pass, what should I do? How can I contact Customer Services at THORPE PARK Resort? I have lost property, who do I contact?