From Monday 9th May 2022, Ride Access Pass applications must be completed online, at least 7 days before your visit. Our recommended documentation for a Ride Access Pass is an Access Card. On the day registration will no longer be available at our Theme Parks.
Please register here: https://www.merlinannualpass.co.uk/ride-access-pass/apply-online/
The Ride Access Pass is a system we have in place to help guests who require extra assistance or are unable to queue due to a condition or disability. This allows them access to our rides and attractions via a virtual queuing system for themselves and up to three helpers (one of which must be age 14+).
How it works
Guests will now need to apply for a Ride Access Pass prior their visit . Please allow at least 7 Days. To collect you Ride Access Pass you will need to head to the Accessibility Kiosk between 9:15am - 13:00pm after this time you can collect it from Island Help and Information located outside the Lower Dome. The photo ID card will show the ride attendants that they are entitled to access the ride using either the designated entrance, the Fastrack queue to the exit of the ride (information on each attraction is in this guide and displayed at the main entrance).
On our most popular rides guests will be given a time (noted on the Access Pass) in which they can return to their next popular ride based on the main queue time. Guests can visit any ride which is not on this list in the meantime.
Please be aware that instant access to a ride is not possible and a certain amount of queuing will still be required.
Helpers may only use the Ride Access Pass when accompanying the disabled guest.