The Ride Access Pass is a system we have in place to help guests who require additional support or are unable to queue due to a condition or disability. This allows them access to the rides via a queuing system for themselves and up to three people (one of which must be age 14+).
The Ride Access Pass removes the need for our guests to wait within the main ride queue lines, and enter by a dedicated entrance for Ride Access Pass users.
We have partnered with Nimbus Disability to process our Ride Access Pass applications, who will individually assess your needs and determine if you are unable to queue. You can then collect your Ride Access Pass on your first visit to Alton Towers Resort, Chessington World of Adventures Resort, LEGOLAND Windsor Resort or THORPE PARK Resort which will be valid for 3 years.
For more information, please visit our Accessibility page here.