All Ride Access Pass applications must be completed online, at least 7 days before your visit. Our recommended documentation for a Ride Access Pass is an Access Card. On the day registration will no longer be available at our Theme Parks.
Passes can then be collected from the Accessibility Kiosk between 9:15am - 13:00pm after this time you can collect it from Island Help & Information.
You MUST provide valid proof of entitlement in order for a pass to be issued. We reserve the right to refuse a Ride Access Pass if the correct documentation is not provided.
The photo ID card is valid for 2 years from the date of issue, so you need not bring documentation on each visit. You must collect a Timecard on the day of your visit from the Accessibility Kiosk or Island Help & Information.
The photo ID card is also accepted at Alton Towers Resort, Chessington World of Adventures Resort and LEGOLAND Windsor.