The Ride Access Pass is a system we have in place to help guests who require additional support or are unable to queue due to a condition or disability. This allows them access to the rides via a queuing system for themselves and up to three people (one of which must be age 14+).
The Ride Access Pass removes the need for our guests to wait within the main ride queue lines, and enter by a dedicated entrance for Ride Access Pass users.
Ride Access Pass applications
Ride Access Pass applications must be completed online, at least 7 days before your visit.
We are proud to partner with Nimbus Disability/Access Card, one of the UK's largest disability accreditation organisations, who now handle all Ride Access Pass registrations.
The Ride Access Pass application remains free, with the option to upgrade to a full Access Card for £15.
Existing Ride Access Pass holders can continue to use their card as normal. Once a Ride Access Pass expires, you will need to repeat the online application as normal.
Once you register, Nimbus Disability will handle all your details securely and safely without Merlin Entertainments viewing the reason why you require a Ride Access Pass.
You can then collect your Ride Access Pass on your first visit to Alton Towers Resort, Chessington World of Adventures Resort, LEGOLAND Windsor Resort or THORPE PARK Resort which will be valid for 3 years.
For further information, please click here.
For more information on Access Card, please click here.