Where is Island Extras located? Island Extras, formerly known as Island Ticket Kiosks, is located to the right of turnstiles at the Resort entrance. Related articles Where do I pick up my tickets that I have purchased online for collection? Where is Island Help and Information located? As a Merlin or Thorpe Annual Passholder, how do I reserve my entry ticket? I find it difficult to be in a crowded situation, do you offer a quiet zone? Where is the Accessibility Kiosk located?