At Thorpe Park Resort we have reviewed every part of our operations and have implemented an extensive range of safety measures to ensure we adhere to government and local authority guidelines to create a safe experience for all guests and staff, and this includes our rides.
Visitors may notice spatial separation markings and other similar operating adjustments around the Resort, including floor markings at our rides queue lines to ensure our rides adhere to the social distancing measures recommended by local governments and health authorities.
On the rides, there will be reduced capacity and batching to maintain social distancing that can include empty seats or rows and where possible, grouping within household units. It will also be a requirement that guests aged 6 and over will be required to wear face masks on a number of our rides. Guests will therefore need to bring a suitable face mask/ covering with them. Face masks will also be available to purchase at the Resort.
Our staff will also be encouraged to observe social distancing where practical and we will be providing additional Personal Protective Equipment (PPE) and clothing for our guest facing staff which will include ride operators where appropriate.
As part of our enhanced cleaning protocols ride hand grips will be cleaned after each guest to ensure it is hygienically ready for the next person and hand sanitiser will be available to guests throughout the attraction
We ask all those who visit our Resort to observe closely our strict guidelines on maintaining a safe distance between each other, bring suitable face masks and to maintain good hygiene practices including utilising the hand sanitiser located around the attraction and if they or any family member displays any symptoms of COVD-19, that they postpone their visit.