Certain tickets can only be collecting from our Admissions Desk on the day and therefore are unable to be issued as a Print @ Home ticket. We are therefore unfortunately unable to change ticket collection method.
To collect your tickets you must bring the payment card along with your booking reference number.
If the card holder is not going to be present, you will be required to bring a letter of authorisation along with the payment card and photo ID to collect the tickets. For younger guests who are unable to bring the payment card, we will accept a photo of the front and back of the card along with the letter of authorisation and some form of ID with the guest's name on.