Q) How will the Season Pass be sent?
A) Within 10 days of purchase, we will issue you a gift card with a unique code. It will be sent out to you via recorded delivery and once shipped we will email you with the tracking code.
Q) Can you send the Season Pass instead of a Unique Code?
A) We are unable to send a Season Pass instead of a code. The recipient will need to redeem their pass online by visiting thorpepark.com/giftcard and entering their unique code.
Q) Can you send the unique code straight to the recipient?
A) The unique code will need to be sent to the person who made the purchase, inside we will include a themed card and a blank envelope for you to pass the gift along, making it more personal and so you can see their face light up when they open it.
Q) Can this Gift Card be exchanged or returned?
A) All Season Pass Gift Cards are non-refundable and cannot be exchanged for an alternative product and has no cash value.