Guests with Additional Needs
Information Guides
Ride Access Pass
- Ride Access Pass
- What is the Ride Access Pass?
- How does the Ride Access Pass work?
- I’m experiencing problems with my Ride Access Pass while I’m on-site. Who can help?
- How do I apply for the Ride Access Pass?
- Where do I collect my Ride Access Pass?
Tickets and Parking for Guests with Additional Needs
- Can I book my tickets online for THORPE PARK Resort if I require a carer ticket?
- Can I get a second carer ticket for 2:1 care?
- How do you collect a carer ticket?
- Who can use a carer's ticket/pass?
- What documentation do you require for a carer ticket?
- Do you offer a Carer Annual Pass?
Guests with Reduced Mobility
Guests with Visual or Hearing Impairments
Guests with Photosensitive Epilepsy
Wheelchair Users
- How do I enter the park as a wheelchair user?
- Can I hire a wheelchair at the Resort?
- Can I hire mobility scooter at the resort?
- Can I bring a mobility scooter?
- Is the Resort easy to navigate in a wheelchair?
- Which rides and attractions can I remain in my wheelchair?
Resort Accessibility
- Can I access rides with an amputation or a prosthetic?
- Which rides include magnets in their safety systems?
- What are the ride Safety Restrictions?
- What are the height restrictions for your Rides and Attractions?
- Can I access rides with a cast or walking boot?
- What are the seating requirements for riders of size?
Accessibility in the Hotel
Accessible Facilities
- Do you have an accessibility guide for THORPE PARK Resort?
- Where is First Aid located?
- Where is Island Help & Information located?
- Where is the Accessibility Kiosk located?
- Do you have a Changing Places facility?
- Where can I find your accessible toilets?