How to book
For more information regarding an overnight stay or to book please click here.
Alternatively, you can contact the Short Breaks team on 0330 236 8864.
Calls will be charged at Local Rate.
Booking Confirmation
You will receive a booking confirmation shortly after making payment for your Short Break. This will be sent to the email address provided at the time of booking and should arrive within one hour.
Tickets, Passes & Vouchers
You will receive your E-tickets including; check-in voucher, tickets for the Theme Park (if you have Theme Park tickets included in your short break) and any additional upgrades you have selected, within 60 minutes of making the payment of your Short Break.
We will send you a new confirmation email when they are ready to download.
I haven't received my Tickets & Passes, what do I need to do?
You can access your vouchers, tickets and passes via Manage My Booking within 60 minutes of making payment for your Short Break.
Important Information:
- You won't need to bring any paperwork along with you to check-in. You can simply show your confirmation on your mobile device.
- If you have Theme Park tickets included in your package, these can be scanned from a mobile device.
- We ask all our guests to download their E-tickets before arriving at the park to ensure a swift entrance.
Price Changes
Our prices are on a live booking system both online and via our Guest Experience Team. This means our prices are dynamic and can change at any time.
Prices are not confirmed until you have made payment and received your booking reference number. Our prices can change at any point, depending on room availability, offers, and general price increases, amongst other factors.