Yes - Thorpe Shark Cabins have a limited number of accessible rooms available upon request.
Accessible Cabins are all located on the ground floor and have been designed to allow wheelchair users adequate space to move and manoeuvre their wheelchair in the bedroom and wet room. The beds provided in our accessible Thorpe Shark Cabins are 65cm in height.
For further information on what is included inside Accessible Shark Cabins, click here.
Please note we do not have a lift in the Thorpe Shark Cabins. If you are unable to walk up stairs, you can request a ground floor room via the below number.
To request an accessible room please call 0330 236 8864* and our Guest Experience team will be able to assist.
Calls to this number are charged at a local rate.
Fire Safety & Emergency Procedures
We offer a limited number of rooms which have flashing smoke detectors for guests who have hearing difficulties. One of these rooms can be requested via the below number.
All accessible bedrooms are provided with emergency assistance alarms although guests are reminded to inform Reception of what assistance they would require in the event of a fire evacuation.
When checking in, please make Reception aware of any additional assistance that you may require in the rare event of an emergency at any time throughout your stay. Our team will ensure that these needs are met in the event of an emergency.
If you would like to discuss our Personal Emergency Evacuation Plans please consult a member of staff upon arrival.