General Parking - A Car Parking ticket is required for all guests except for Premium, VIP, Gold and Platinum Merlin Annual Pass holders or guests staying overnight at our Thorpe Shark Cabins.
Save time by pre-booking your parking ahead of your day - Book here for £12, alternatively you can pay on the day at the Ticket Centre, Admissions, Fastrack Kiosk or at the barrier upon exit. We only accept contactless payments at our barriers.
We operate an ANPR system so your number plate registration will be required when booking. If ANPR fails, we operate a barrier system on exit; please be considerate of our other guests and ensure you have your ticket ready to be scanned when leaving. Please ring through to an assistant by pressing our 'Help' button at the barrier if you do require support.
Electric Vehicle (EV) Charging - Merlin Entertainments have partnered with leading destination electric vehicle (EV) charging operator, RAW Charging. Since 2023, RAW have been working with Merlin Entertainments to supply, install, operate and maintain EV charge points across sites in England and Wales. Multilingual support is available 24/7. Guests should call ChargePoint support on 020 7519 5052.
Drivers can start a charge in one of four ways:
• With a mobile device with an active account on the ChargePoint App
• By tapping a ChargePoint “RFID” tag or card
• With a contactless debit or credit card
• Using a contactless payment enabled device
Caravan Parking- Please use our standard car park entrance and seek out our car parking staff if you are having difficulty or require additional support.
Please purchase a car parking ticket as normal. To exit the car park, please use barrier 4 as this is more spacious. Please be advised we do not permit overnight parking.
Coaches & Minibuses - Coaches and Minibuses can park in our coach car park (to the right-hand side when facing the Resort) and can park free of charge (minimum of 12 seats).
Disabled parking – We have accessible parking for those who require it, located adjacent to the Welcome Arch at the front of our car park.
Please note Accessible Parking requires a paid parking ticket, which can either be purchased online here, at the Ticket Centre, Admissions, or at the Fastrack Outpost near to Nemesis Inferno.
A valid blue badge must always be visible within the vehicle and the owner of the Blue Badge must be in the vehicle when parking.
Drop Off/Collect Car Park - If you are dropping off or picking friends or family members after their day, you are welcome to use our Drop Off/Collect Car Park.
Please note, the drop off and collect car park has a maximum wait of 30 minutes. After this time, you will be charged at the barrier upon exit.
In our busier periods, there can be delays upon exit of the Drop Off/Collect Car Park. To avoid charges, please plan with those you are picking up and organise your time appropriately.
Please note that car park pricing is subject to change. Vehicles are parked at the owner's risk and any items left in your vehicle are also done so at your own risk.