Wheelchairs can be hired at the Accessibility Kiosk - located on the right hand side of our turnstiles.
If you are returning a wheelchair after 1PM, all wheelchairs must be returned to the team at Guest Services by the end of your day. These are hired out on a first come, first served basis and cannot be reserved in advance.
We have 18 inch wheelchairs for hire, which require a £50 card refundable deposit. We do not hire out mobility scooters.
Deposits will only be refunded if the item is returned in the same condition it was given.
Please note: all card deposits can take 3-7 working days to return to the card.
Park Access
Pathways across the park are suitable for wheelchairs, however they can be steep in certain areas and guests may require additional assistance.
For our rides, the majority of our queue lines have been adapted for wheelchair access. For rides that do not have wheelchair accessible queue lines, guests provided with a wheelchair will be able to access via an alternative entrance.
We advise all guests to check the ride restrictions before joining a ride queue line and speak to staff if they are unsure of anything. Ride restrictions are displayed at the ride entrance.