On the day of your visit, please head to the Accessibility Kiosk located on the right-hand side just before the turnstiles which will be open from 9am until an hour before park closes.
Disabled guests can obtain one free carer's ticket upon arrival when providing one of the following forms of supporting documentation:
- Entitlement to Disability Living Allowance for children under 16 or DLA/Personal
Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating
that the benefit has been awarded, or the actual Allowance book. - Attendance Allowance or Carer's Allowance letter of award
- Incapacity Benefit books, or a letter notifying the recipient that the benefit has been
awarded Incapacity Benefit, Employment and Support Allowance (ESA) Disability
Students’ Allowance (DSA), or DID card (UK Disabled ID card). - A valid Blue Badge
- In the case of visual impairment, a registration card known as the BD8 or a Certificate
of Visual Impairment (CVI). - Nimbus Access Card with the companion/ +1 symbol
A carer must be over 14 years of age and, in the view of Thorpe Park, capable of assisting the guest who has the disability. The carer would be expected to understand the disabled person’s condition and assist them in managing this for the duration of the visit. This helper is required to sit within the same carriage, boat, seat or row as the disabled guest they are assisting.
Although our staff are eager to provide the best possible service, they are not trained in lifting or carrying techniques and therefore cannot provide physical assistance. Helpers must be able to assist with transferring to and from rides, or any physical assistance that may be needed.
If more than one carer’s ticket is required, please see here.
Please note that Carer Tickets are for admission to the park only and do not guarantee entitlement to a Ride Access Pass as these schemes feature different application processes.
Make sure you've read our full Accessibility information here before you visit for all accessibility information and please contact a member of our team if you do require further assistance.