Can I get a refund for my pre-booked tickets? All tickets are non-refundable. If you would like to discuss your booking further please fill a out a contact form here. Related articles Can I change the date of my booking? I have some unused tickets left over from my visit. Can I use them another time? How can I contact you? Can I bring my own food/picnic into THORPE PARK Resort? What Fastrack packages do you offer?